Design
Development
Research
Launch
Evolve
Extend
Both Homes – co-parenting mobile app
Client
Both Homes
USA
USA
Services
The client wanted a platform that made communication between co-parents secure and straightforward, with a custody calendar and event tracking that didn’t require much figuring out. The app needed to work for parents across the full range of technical comfort — not just the ones who pick up new software easily. Privacy and encryption weren’t an afterthought; sensitive information about children and custody arrangements needed proper protection from the start.
The broader goal was a tool that actually reduced the stress of co-parenting rather than adding to it.
Our role
Our work covered the full design process — building a visual identity, researching how co-parents actually used the app, and designing an interface that worked for people regardless of how comfortable they were with technology. Key features like scheduling and secure messaging were shaped by that research rather than assumption. We built and tested prototypes with real users before launch, and kept refining the design based on feedback after it.
Our first step was getting a clear picture of what co-parenting actually looked like in practice — the friction points, the competing needs, the situations the app would have to handle.
Stages
- Discovery
- Informationa architecture
We reviewed existing research on co-parenting, spoke directly with the client to understand their vision, and worked through the landscape of existing tools to find where Both Homes could do something better.
The discovery phase turned up 20 distinct pain points co-parents commonly faced — enough to build a solid picture of what the app needed to solve. We also observed real user behaviour to understand how people actually managed their schedules and communication day-to-day, and spent time with family counsellors to make sure our thinking held up against what they saw in practice.
With the research done, we moved into designing the information architecture — working out how the app should be structured before touching the interface.
We started by listing everything the app needed to include, then ran card sorting sessions with potential users to understand how they naturally grouped and organised information. That fed directly into a detailed map of the app’s hierarchy, which gave the whole team a shared reference for how content was organised and how users would navigate it.
Four collaborative team sessions kept the work aligned with the project’s goals as the architecture took shape. By the end of the phase we had a detailed content map and a prioritised backlog of 18 features to carry into design.
The brief was to build an immersive experience that reflected what Slope Solutions actually does — and to make it work hard enough to generate meaningful leads within the snow industry.
Stages
- Wireframes
- Design direction
- UI Design
- Prototype
With the information architecture in place, we moved into design. We built over 50 high-fidelity wireframes to define the core structure and layout — enough coverage to give the whole team a clear picture of how the app would actually work before any visual design began.
At this stage we settled on the visual direction for the app. The aesthetic needed to feel calm and trustworthy — co-parents using the app are often navigating difficult situations, and the design had to reflect that without feeling clinical. Colours, typography, and visual elements were chosen with that in mind.
The client signed off on the visual direction through moodboards, and we moved into designing the full set of interface screens — high-fidelity layouts with the app’s visual design and branding carried through consistently.
Given that this was a startup, we designed with integration in mind from the start. Building around existing platforms and third-party services where possible kept the custom development work focused on what actually needed to be built from scratch.
We built interactive prototypes to test how the designs held up in practice before anything went into development. That gave us a chance to check the final designs against real user feedback and catch anything that didn’t land the way it was supposed to.
Fully controlled messaging
The messaging feature keeps all communications between co-parents permanent and unalterable — nothing can be edited or deleted after the fact. That creates a reliable record that holds up when accountability matters, including in legal disputes. Users can also export their message history to share with relevant authorities when needed.
Detailed custody calendar
The calendar gives co-parents one place to manage caregiver schedules, track time spent with the child, and coordinate appointments. Having everything in one reliable system reduces the need to rely on verbal agreements — which, in co-parenting arrangements, tend to be where misunderstandings start.
One-time requests and rescheduling
The app lets co-parents submit visit requests and reschedule in advance when plans change. That keeps the schedule structured without making it rigid — there's room to adjust without it turning into a negotiation every time.
#Mobile app design #Mobile app development
Keap, LLC
USA
USA
#Web app design #Web development
Saifast
USA
USA
#Web app design #Web development
Wayels
USA
USA
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