Wayels – courier system dashboard

Task

Our main task was to create a user-friendly and understandable dashboard with summary information. The platform should be able to track parcels, receive parcels, form cargo for the selected vehicle, and draw up a route for the driver.

Solutions

The main pain point for employees is the problem of loading cars and tracking the driver’s path. Having researched and tested hypotheses, we came to the conclusion that we need to divide the process into several stages:

• Select an available vehicle that shows the load
• Interactive load shaping to minimize errors
• Automatic calculation and hints
• Tracking the driver by GPS, with the ability to contact him directly

In this way, managers can quickly determine what and where can be downloaded and tracked in real-time.

Analytics

We analyzed the service that the company used to work on and other services and realized that employees do not have enough data to collect useful and understandable information. Therefore, we decided to show analytics through widgets, which allowed us to display only important and user-accessible information. The system combines several essential elements like route planning and management, optimizing way and delivery, monitoring and communication with the drivers, tracking locations in real-time, forming a load for the truck in an interactive form, automatically calculating the load, and other important information.

Interactions

There is a lot of functionality on the platform, which at first may seem huge, but thanks to thoughtful interactive components, it is much easier for the user to interact. Our team has developed a large number of tips, reminders, and recommendations that help the user to navigate. By doing this, we minimize the time spent by the user on searching for the desired functionality and completing tasks on time.