SAAS DEVELOPMENT SERVICES

The price of custom SaaS development depends entirely on your product’s scope, feature complexity, timeline, and internal resourcing. Some teams need a fast MVP to test with early users. Others are redesigning a mature platform with technical debt and overlapping user roles. We’ve supported both.

What affects the effort required? First, the number of user types and their workflows, like admins, managers, and end-users in human resources SaaS, or real-time dashboards in inventory management SaaS. Second, any logic tied to billing, permissions, analytics, and integrations with third-party systems like CRMs, payment processors, or analytics tools.

At Phenomenon, we always start with product discovery and technical planning. We look at what’s critical for launch, what can be deferred, and how to phase feature development without compromising usability. We also factor in reusability, whether we’re building a design system, component library, or modular backend services.

In some cases, teams want us to focus only on the frontend and UX design while they handle APIs. In others, we own full-cycle delivery: research, design, engineering, and support. We adapt based on your team’s strengths and product goals.

If you’re considering building or reworking a SaaS product, we offer a short technical workshop to help clarify priorities, surface risks early, and align on the best approach. It’s the fastest way to get clarity on what it’ll take to launch with confidence.

Our SaaS development services cover the full product lifecycle – from initial idea validation through design, development, and launch. We work with SaaS founders, product teams, and scaling companies to build products that are not only technically sound but also customer-ready.

We start with a product discovery phase to define your users, goals, and workflows. This includes stakeholder interviews, competitive audits, and business logic mapping, especially important in regulated sectors like SaaS fintech or SaaS legal. Next, we conduct a detailed SaaS UX design audit to pinpoint friction points and establish flow-level priorities. Every decision we make is tied to your metrics: activation, retention, usage, or MRR.

Once design is approved, our developers take over, building modern, scalable frontend and backend systems using stacks like React, Next.js, Node.js, and PostgreSQL. We maintain component libraries and documentation via Storybook and support test-driven development from day one. For example, in inventory management SaaS, we prioritize architecture that can handle large datasets and complex filtering.

Beyond launch, we continue supporting teams with roadmap execution, new feature rollouts, and optimization cycles. Whether you’re refining your billing logic in a payment gateway SaaS or expanding your admin permissions in a SaaS account management platform, we stay engaged as a long-term product partner.

In SaaS UX design, complexity is expected, but confusion is not. We specialize in making data-rich, role-diverse platforms intuitive and task-oriented. Whether you’re building a dashboard-heavy application or a multi-role system, our process helps users find what they need quickly and take confident action.

We begin every engagement with a UX audit, examining user flows, friction points, and how well the current design aligns with user goals. In platforms like HR management SaaS or marketing automation software, this often means restructuring navigation, optimizing hierarchy, and designing for cognitive load reduction.

We map personas to feature access and responsibilities, especially in systems where admins, managers, and end-users interact differently with the same data. For example, in software-as-a-service product marketing tools, we often build role-based dashboards: analysts need conversion insights, while marketers focus on campaign optimization.

Our design system uses atomic principles, ensuring visual consistency and scalable components. We deliver everything in Figma with design specs, prototyping links, and state logic documented. The result is not just “nice UI”; it’s a UX that improves onboarding, reduces support tickets, and drives key metrics.

Yes, regulated environments like SaaS healthcare and legaltech SaaS are areas where we’ve built deep expertise. These projects demand not only high-quality design and development but also an understanding of compliance, data governance, and risk management.

For healthcare, we’ve delivered interfaces for electronic health records SaaS platforms, embedding HIPAA-conscious flows and secure, role-based access controls. We ensure every design supports PHI security – from login and session management to audit trails and encrypted storage. Our team works with FHIR guidelines and knows how to build EHR UIs that don’t overwhelm non-technical users.

In the legal space, we’ve designed document-heavy interfaces and compliance tracking dashboards. Whether it’s managing timelines, versioning evidence, or implementing permission-based access, our approach balances usability with traceability – key for any law-focused SaaS product.

Beyond compliance, we build with the future in mind: we ensure your platform’s structure supports future certifications (SOC 2, ISO 27001) and aligns with your enterprise clients’ procurement needs. We also design admin views for compliance teams, not just end users.

If you’re building a platform that has legal exposure or health data workflows, we know how to make it functional, secure, and user-friendly.

We’ve designed and built CRM systems and account workflows across multiple industries, with a strong emphasis on usability and data clarity. For any software-as-a-service account management solution, our goal is to give users quick access to what matters—whether that’s deal progress, usage metrics, or customer interactions.

We start by mapping user roles and access logic: what should account managers see that admins shouldn’t? What permissions control billing vs. feature settings? Then we move into feature scoping: pipeline tracking, task assignments, and integrations (e.g. with Stripe, Intercom, or HubSpot).

In contract management SaaS, we often build flows for templated document creation, e-signature integration, clause versioning, and renewal tracking. In sales-focused tools, we prioritize deal status logic, customer notes, and tagging systems.

Dashboards are designed to be modular; users can customize views without breaking structure. We also include notification logic (e.g. renewal alerts, usage thresholds) and clean UX for filters, search, and export.

From visual pipeline views to team-based account ownership and task delegation, our CRM work always maps back to user efficiency and decision clarity.

Platforms like inventory management and HR management SaaS typically require multiple user types interacting with overlapping datasets. Our job is to make those roles and workflows intuitive while keeping the system flexible and secure.

For HR platforms, this often means designing for admins, employees, managers, and external partners. Each role sees different content, has different permissions, and interacts with workflows like performance tracking, benefits, or time-off approvals. We focus on simplifying role-switching, managing notifications by type, and keeping form interactions fast and error-tolerant.

In inventory management, the complexity shifts toward real-time updates, filtering, and inventory states (e.g., in stock, reserved, in transit). We build dashboards that clearly reflect item status, enable smart search, and support batch actions essential for operational teams.

We use modular design systems and component-based frontends, which allow for scalable role logic. Our developers work closely with your team to define roles, field-level permissions, and multi-user visibility rules – all baked into the UX early in the project.

This structure ensures your platform can scale without rewriting how access or workflows are handled.

Yes. Billing, invoicing, and payments are core components of most SaaS products, and we’ve worked with both B2B and B2C teams to build reliable, user-friendly payment features. Whether you’re offering subscriptions, usage-based pricing, or tiered plans, our team can design and implement a full billing stack with all the edge cases considered.

We’ve designed and developed full billing workflows for payment gateway SaaS products as well as broader platforms that needed Stripe, Chargebee, or custom integrations. This includes card vaulting, invoice generation, refund logic, prorating, dunning flows, and role-based billing access. We also implement success messaging, renewal notices, and user permission settings that let account owners control billing while restricting access for general users.

Pricing pages and plan upgrade logic are often built to work in tandem with your SaaS product marketing goals. For example, we create pricing modals that dynamically update based on feature usage or real-time plan comparisons, which helps reduce friction during upgrades or renewals.

Beyond frontend flows, we build admin views for finance and support teams to manage user transactions, track payment issues, and export financial data when needed. Every part of the billing and payment experience is treated as a first-class part of the product—not an afterthought.

Fast-growing SaaS companies need more than a working MVP; they need architecture and UX that hold up under pressure. Our approach to SaaS development prioritizes scalability, modularity, and performance from the beginning. This is true whether we’re working with seed-stage startups or funded scale-ups preparing for acquisition or Series B.

First, we separate the product into modules: onboarding, dashboard, billing, admin, integrations, etc. This allows multiple features to evolve in parallel. Then we define clear patterns for design and development. For example, in marketing automation SaaS, we’ve built segment builders, campaign managers, and analytics engines as independent modules, allowing them to update without breaking other features.

Our development stack is modern and flexible: we use React or Next.js for frontend, Node.js or NestJS for backend, and PostgreSQL or MongoDB for data. We also help you adopt staging environments, CI/CD pipelines, and test coverage that keeps your codebase stable as the team grows.

Scalability also means designing for users you haven’t onboarded yet. That’s why we put a strong focus on UX clarity, role-based access logic, and performance, especially important in tools like inventory management or HR management SaaS, where operational load can spike.

Yes, and this is where our design strategy and engineering workflow often outperform “just-dev” teams. We’ve worked closely with founders, marketing leads, and sales ops teams to build SaaS platforms that not only function but also convert and retain. Whether you’re launching a new tool or reworking your funnel, we bring a product-thinking lens to SaaS product marketing.

In early-stage projects, we help prioritize features that demonstrate value quickly – key for PLG. For example, we’ll guide you toward including usage-based tooltips, activation nudges, and minimal onboarding that gets users to value in the first session.

For pricing, we help design comparison tables, modals, and toggles that convert – often A/B testing against onboarding friction. In SaaS fintech or payment gateway tools, we’ve helped teams balance trial features vs. gated ones, ensuring upsell paths are visible without breaking trust.

We also build in-product referral flows, credit systems, and lightweight success metrics dashboards. These become key levers for internal marketing and customer success teams to retain users and track usage-based growth.

What sets us apart? We think about PLG during design, not after launch. Your product is your marketing engine, and we design it accordingly.

We’ve helped build platforms with legal, operational, and records-heavy use cases – everything from HR management SaaS to electronic health records SaaS. These types of products require clear workflows, smart access control, and audit-ready tracking, all of which are built into our development process.

In contract-heavy systems, we’ve designed clause editors, document workflows, approval chains, and renewal triggers. This often includes integrations with DocuSign, HelloSign, or internal signature logic. We also build version tracking interfaces so users can audit changes, compare terms, and review signing status – all with simple, scannable UX.

For healthcare SaaS, we’ve worked with teams to build secure, structured records interfaces with FHIR support, user logging, and permission segmentation. It’s not just about showing data; it’s about guiding doctors, staff, or case workers to the right input fields with minimal effort. HIPAA-compliant design patterns, proper session handling, and PHI visibility rules are table stakes.

We approach both legal and healthcare tools with a high attention to detail, balancing compliance with usability. Our team works closely with your subject matter experts to translate complex workflows into clean, intuitive interfaces ready for onboarding and scale.