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Tabela – a management system for Restaurants

Tabela – a management system for Restaurants - Website Development - Photo 1

Tabela streamlines the table reservation management process.

Tabela is an advanced management system designed specifically for restaurants. With Tabela, restaurant staff can easily keep track of their reservations and tables in real time. This makes it easy to manage the restaurant’s capacity and ensure efficient service.

Client Tabela LLC
Services DiscoveryUX Wire-framingClickable prototypesUI Designs
Business need

Client request

The client asked us to develop a restaurant management system from scratch. This includes the ability to customise table layouts, menu items and pricing strategies, as well as integration with other third party systems. Tabela needs to provide restaurants with detailed reports and analytics to help them make informed decisions about their restaurant operations.

Our role

Our role was to conduct research to gain insight into the needs, behaviors, and pain points of Tabela’s customers. This information was used to design the system. We wanted to ensure that it was intuitive and easy to use. After the research phase, we designed the wireframes, created a prototype and, after some edits, started brainstorming design concept ideas. Once we decided on the concept idea, we move on to the UI of all the screens. The results of each stage are presented and discussed with the client to see if this is what they need and if we can move forward.

Problems & solutions

Inefficient table management, especially during peak hours when there is high demand for table. Staff may not have an accurate picture of which tables are currently occupied, which are about to become available, and which are reserved for future guests. This can lead to delays in seating customers and confusion among staff members.


Lack of data analysis and reporting. Without data analysis and reporting, restaurants may struggle to efficiently allocate resources, they may not have an accurate understanding of customer behavior.


Inefficient reservation management. It may be unclear which reservations have already been confirmed/rejected and which are still pending confirmation. This can lead to delays in service and negative feedback from clients


We suggested a dedicated "Tables" page where all tables from all floors of the establishment are displayed. The status of the table is differentiated by colour. We also divide the page into tabs: table status, tables by customers, tables by waiters and timeline to minimise the amount of information on each tab. This system speeds up all processes from seating guests and taking orders to processing payments, without missing a single detail.


Tabela benefits with generating reports on customer satisfaction levels, the most popular menu items, and the busiest times of day. This data would enable restaurant owners and staff to make informed decisions that improve the overall customer experience.


We suggested creating a reservation page and dividing all reservations into 2 columns: incoming and confirmed - this visual division should make work easier and speed up the reservation processing time.

Research stages

Research process

By conducting a comprehensive research phase that included a SWOT-analysis of competitors, business analysis, app map, and user flow, we were able to gain a thorough understanding of the market, potential customers, and key product requirements. This informed our decision-making throughout the design and development process and helped us to create a system that effectively meets the needs of restaurant staff and customers.

  • SWOT analysis
  • Business Analysis
  • Map
  • User Flow
Tabela – a management system for Restaurants - Website Development - Photo 5
Stage 1
SWOT analysis of competitors

The SWOT analysis of competitors allowed us to identify the strengths, weaknesses, opportunities, and threats of existing restaurant management systems and competitors in the market.

What we’ve done

We conducted a thorough analysis of competitors in the market, including their product features, usability, modernity of design, pricing models, target customers and marketing strategies. This analysis provided insights into potential areas of differentiation for Tabela and helped inform our product development and marketing strategies. As a result of the analysis, we identified a list of key findings that are worth implementing in the Tabela:

  • automatically gather all incoming bookings from external platforms on one page ( ‘Reservations’ ) and separate them into two columns: incoming, accepted.
  • the ability to create reservations manually on the ‘Reservations’ page
  • the ability to assign a waiter as soon as guests have checked-in and choose a few tables for appointments
  • the ability to assign more than one waiter to a table
  • the ‘Tables’ page with maps of tables, their status, the waiters assigned to them. Ability to keep track on this page of what guests have ordered and display the receipt
  • the ability to quickly rearrange tables on the map
  • the ‘Dashboard’ page with basic analytics, reservation dynamics and quick access to reservations
  • the ‘Reports’ page with advanced analytics such as analytic on customer satisfaction levels, the most popular menu items, and the busiest times of day
Stage 2
Business Analysis

During the business analysis stage, we select the best solution, outline the requirements for it, evaluate the most crucial functionality for the customer, and prepare and finalize the necessary documentation. This documentation aids in reducing development costs as all aspects have already been accounted for and thoroughly documented. Developers can focus solely on creating the product according to the documentation, eliminating the need for additional inventions. Additionally, business analysis facilitates precise estimation of the development budget, which helps in planning the company’s budget.

What we’ve done

The business analysis phase in the development of Tabela involved analyzing the restaurant industry and market trends to identify potential demand and opportunities for Tabela. This phase also included gathering and analyzing data on the restaurant industry, market size, and target customers, as well as identifying potential revenue streams and pricing models.

Tabela – a management system for Restaurants - Website Development - Photo 6
Design stages


After establishing a strong analytical foundation, the next step in the development of Tabela’s platform is to create a user-friendly interface. During this stage, we focus on designing the interface layout, determining the location of each element, developing a clickable prototype, and selecting the style in which the design will be created.

  • Wireframe
  • Clickable prototypes
  • Moodboard
  • Design Concept
  • UI Design
Stage 1

Wireframe is a preliminary blueprint of a product’s layout and functionality. Its purpose is to provide a basic understanding of how the product will function without going into too much detail. The main goal of using wireframes is to save time and resources in the design process. Additionally, clickable prototypes are often created at this stage to test user reactions and gather feedback since users often think differently from designers. For the Tabela platform, we used wireframes to map out the structure and flow of the application before moving on to more detailed design elements.

Tabela – a management system for Restaurants - Website Development - Photo 7
Tabela – a management system for Restaurants - Website Development - Photo 8
Stage 2
Moodboard & Design Concept

In order to establish the appropriate visual direction and style for Tabela’s interface, our team began by creating moodboards and presenting them to the client for feedback and coordination. This process allows us to identify the most fitting design solution before moving on to the UI design stage.

Once the moodboard has been approved, we proceed to develop an initial visual concept for the application to demonstrate the chosen style on several layouts before proceeding to render the UI on all screens.

Stage 3
UI Design

During the user interface development phase for the Tabela platform, our team creates a complete set of styles for colors and typography. We use design tokens in naming styles to ensure clear communication between designers and engineers. We also create reusable components for common elements to simplify the design process and make it easier to make changes. Ultimately, we assemble the design system and compile all the necessary documentation. This approach not only systematizes design elements but also helps with front-end development, which ultimately saves time and effort.

As a result, we achieved a modern and clean design for the Tabela platform. We avoided visual overload and opted for a simplistic look. The bright yellow accent color complements the neutral tones perfectly. It gives the design a fresh look.

Features we have implemented
Simple reservation management

When a customer makes a reservation on Tabela, the restaurant receives a notification and can view the details of the reservation, including the date and time, the number of people, and any special requests. The restaurant can then confirm the reservation or contact the client to suggest an alternative time if the requested time is not available.Tabela also offers convenient assignment of waiters to tables immediately after check-in reservations. This feature streamlines the entire reservation process and provides a more personalized experience for guests.

Tabela – a management system for Restaurants - Website Development - Photo 11
User-friendly order management

When a customer is ready to order, the waiter can access the admin panel and select the table number, then enter the items that the customer has requested. The system automatically calculates the total cost and sends the order to the kitchen for preparation.This feature ensures accurate and timely order processing, improving the overall customer experience. At the customer's request, the waiter gives them a receipt, which is created by Tabella. Once payment is completed, the waiter marks the order as completed and the table is made free for the next reservation.

Tabela – a management system for Restaurants - Website Development - Photo 12
Simple table arrangement and table constructor

Restaurant owners and managers can create a detailed and realistic floor plan that shows the location of each table.The table constructor feature allows users to customize the shape, size, and seating capacity of each table, and add additional details such as table numbers and specific notes about each table. This functionality is easy to use, with an intuitive drag-and-drop interface that requires no technical expertise.

Tabela – a management system for Restaurants - Website Development - Photo 13

Our team worked hard to create a modern and user-friendly interface that allows restaurant owners to easily manage their reservations and orders. With Tabela, we have streamlined the ordering process, reducing wait times for customers and increasing efficiency for restaurant staff.

Since the launch, we have seen a significant increase in the number of restaurants using Tabela to manage their operations.

We are proud to have contributed to the success of our clients and are committed to further improving the Tabela platform to meet their evolving needs.


Restaurant use the system


Order accuracy increased


Wait time reduced


Customer satisfaction increased

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