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OneText – website redesign for SMS marketing tool

OneText – website redesign for SMS marketing tool - Website Development - Photo 1
Increased user engagement

The integration of Rube Goldberg-inspired animations and dynamic 3D elements captured user attention, driving engagement and improving understanding text-to-buy functionality.

Improved website performance

Enhanced website performance, achieving a 92-points for desktop and a 84-points for mobile, with faster load times that reduced bounce rates.


Optimized user experience with A/B tests

By developing both light and dark theme versions and running A/B tests, we identified design preferences that enhanced user satisfaction.


Overview

Revolutionizing eCommerce with seamless SMS marketing

OneText is redefining SMS marketing by blending innovation with simplicity, enabling eCommerce brands to drive more sales through text-based interactions. Their platform offers seamless text-to-buy functionality, shopper-specific recommendations, and two-way texting, empowering customers to make purchases with just one reply. By adding live concierge support and automation for repeat orders, OneText creates a personalized and efficient shopping experience.

Client
OneText USA
Services
UX Audit Website design Website development
Technologies
Webflow
Business needs

Client request & business goals

Despite their cutting-edge features, OneText’s previous website didn’t fully reflect the sophistication and value of their platform. Our task was to redesign their website to clearly convey their unique offerings, enhance user engagement, and position OneText as a leader in SMS-driven eCommerce solutions.

Additionally, we needed to differentiate OneText in a crowded SMS marketing landscape, crafting a compelling value proposition and ensuring our branding resonated with users.

OneText – website redesign for SMS marketing tool - Website Development - Photo 4
Project
Problems & solutions
Problems
1

One of the primary challenges was balancing the need to highlight OneText’s powerful features—such as text-to-buy and automation—while maintaining simplicity and clarity.

2

Users were often unaware of OneText’s unique text-to-buy functionality, resulting in missed opportunities for engagement and conversion.




3

A confusing pricing structure made it difficult for potential users to grasp the value of signing up, creating friction in the conversion process.



4

The absence of testimonials and reviews created a lack of trust, making potential customers hesitant to adopt the platform.

Solutions
1

We streamlined the homepage layout and content, ensuring that key features were introduced progressively, guiding users through OneText’s benefits without overwhelming them.

2

To address this, we designed an interactive Hero section animation that clearly demonstrated the text-to-buy process in action. This engaging visual immediately captured attention, educating users on how OneText simplifies purchasing and enhances customer interaction from the moment they land on the site.

3

We reimagined the pricing page, simplifying the layout and breaking down complex plans into clear, easy-to-understand tiers. Each tier was accompanied by feature highlights, making it straightforward for users to identify the best fit for their needs.

4

We integrated a dedicated testimonial section featuring client reviews and success stories throughout key landing pages.

UX/UI design

Crafting a seamless experience for OneText

Our design process for OneText was guided by thorough research and strategic execution, ensuring the final product not only reflected the platform’s vision but also enhanced user engagement and usability.

We began with comprehensive research, conducting a UX audit of the existing site, which revealed several pain points and outdated elements that hindered marketing efforts. These insights formed the foundation for our design solutions. Alongside this, we performed a deep competitor analysis within the SMS marketing space to identify trends, key features, and gaps.

Wireframes were developed to map out the user journey in detail, creating blueprints that ensured seamless navigation and accessibility. These high-fidelity wireframes clearly outlined content placement, interaction points, and key user flows, prioritizing simplicity and clarity.

The UI design phase brought OneText’s identity to life, combining aesthetics with functionality. We provided a full design kit, including style guides and assets, ensuring smooth hand-off to development.

Regular check-ins and agile methodologies allowed for iterative refinements, keeping the project aligned with business goals and delivering a final product that elevated OneText’s online presence.

OneText – website redesign for SMS marketing tool - Website Development - Photo 7
Illustrations

Bringing OneText’s vision to life

A key focus of the project was crafting illustrations that visually conveyed OneText’s core features and brand identity. Drawing inspiration from the concept of a Rube Goldberg machine, we developed a visual metaphor to represent the step-by-step process of buying through text. This playful yet sophisticated approach highlighted the simplicity of OneText’s technology by showing how small, seamless actions lead to significant results.

Integrating this concept into the interface required advanced 3D elements and animations, carefully designed to guide users through the platform’s functionality. The illustrations not only enhanced the aesthetic appeal but also served as an intuitive tool for communicating complex processes in a clear and engaging way. By aligning these visuals with OneText’s innovative spirit, we created a cohesive experience that reinforced the brand’s unique value proposition.

Development

Building complexity with webflow

The development of OneText’s website was executed on Webflow, chosen for its balance of cost-effectiveness and robust capabilities, even for a project with intricate design demands. Webflow provided the flexibility needed to bring complex ideas to life while keeping development timelines efficient and budgets manageable.

The primary challenge during development was integrating the numerous interactive animations tied to the Rube Goldberg-inspired concept. These dynamic elements played a crucial role in illustrating OneText’s step-by-step process, requiring careful implementation to ensure smooth performance across devices.

By leveraging Webflow’s animation tools and custom code options, we achieved a seamless integration of 3D visuals and animated interactions, preserving the playful yet functional essence of the design. The result was a highly engaging website that reflected OneText’s innovative brand and captivated users from the first interaction.

OneText – website redesign for SMS marketing tool - Website Development - Photo 12
Post-launch support

Iterative growth and optimization

Following the launch of the initial dark-themed website, we expanded the project by developing a light version to facilitate A/B testing. This allowed us to gather valuable insights into user preferences, ensuring that design decisions were driven by real-world feedback.

In addition, we introduced a blog feature to enhance the site’s SEO performance, broadening OneText’s reach and improving organic traffic. By adopting an iterative approach, we maximized the client’s budget efficiency, continuously refining the site based on user engagement metrics and audience feedback.

This post-launch process ensured that each phase of development remained aligned with business goals while delivering tangible improvements to user experience and overall platform performance.

OneText – website redesign for SMS marketing tool - Website Development - Photo 13
Conclusion
Results

The OneText project resulted in a highly engaging, visually distinctive website that effectively communicated the platform’s innovative features and unique value proposition. By blending playful yet functional design elements inspired by the Rube Goldberg concept, we created an intuitive user experience that simplified complex processes and enhanced product understanding.

The addition of interactive animations, responsive design, and SEO-optimized content ensured that the site not only captured attention but also drove traffic and conversions. Through iterative development, including A/B testing and post-launch enhancements, we maximized client resources and maintained alignment with user needs.

Ultimately, the project positioned OneText as a leader in SMS marketing, reinforcing their brand identity and boosting user engagement, while providing a scalable foundation for future growth.

Increased user engagement

The integration of Rube Goldberg-inspired animations and dynamic 3D elements captured user attention, driving engagement and improving understanding text-to-buy functionality.

Improved website performance

Enhanced website performance, achieving a 92-points for desktop and a 84-points for mobile, with faster load times that reduced bounce rates.


Optimized user experience with A/B tests

By developing both light and dark theme versions and running A/B tests, we identified design preferences that enhanced user satisfaction.


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